Shipping and Returns
Expedition of your package
The packages are usually sent within 2 days after the payment have been established. They are sent via UPS including a tracking number and delivered without any signature. Your package could also be sent via UPS Extra and delivered in exchange of a signature. Please contact us before choosing thi delivery method; they induce additional costs. However, the delivery method you choose, we will send you a link to follow your package online.
Forwarding costs include preparation, packaging and shipping cost. Preparation costs are fixed whereas shipping costs depend on the package's weight. We would recommend regrouping all your products in one command. We couldn't regroup two orders and shipping costs would be applied for both of them. Your package is sent at your own risk, but a special attention is given to fragile products.
The dimensions of the boxes are appropriate and your products are well protected.